In this page you can read about our privacy policy. If you have any questions please contact us.

Who we are

Brillz.eu is a web store operated by UAB East Scandinavia Company Org. no.: 303387085 – VAT no.: LT100010964415.

What personal data we collect and why we collect it

We collect some data from you, that is necessary to ship your order, collect payment and also some technical data that we use for analytics, remarketing and marketing as a whole. Personal data include name, address, phone number and email address. Payment information is collected by a third party, so we don’t have direct access to your credit card numbers etc. For remarketing purposes cookies is present, and these are stored for a certain amount of time (usually 30 days). Analytics data are not personal data, so we cant see what particular person have been on our website, the only thing we can see, is what browser you used, what city/country you’re from, and in some cases we can see gender and age group you fit in. We don use your data for anything other than create a better experience for future users and for processing your order. Other than that we don’t share this information with anyone.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you fill in a contact form to get in touch with us, we store that data. That will be name, email address and other information you filled in the contact form. This information is not used for marketing purposes, only to be in communication with you for that particular request stated in the contact form.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics and Facebook to measure data for analytical purposes. You can read more about that here: https://policies.google.com/privacy?hl=en-US and https://www.facebook.com/policy.php. We don’t use this data for anything else than if you are interested in our products on facebook you might see an ad on another site via Google Ads, or vice versa. This information is actually very common for web stores to use for marketing purposes and does not imply that we store personal information about you. That information is in any given case stored by Facebook and Google. We don’t have access to your personal information in any given case.

Who we share your data with

We share your data with:

Stripe (for payments) – visit https://support.stripe.com/questions/privacy-and-security-of-personal-information-submitted-to-stripe for more information.

PayPal (for payments). Please see the PayPal Privacy Policy for more details.

Google Ads, Google Analytics, Google WT – Please see this for more information.

Facebook – please see this for more information.

Instagram. Please see this for more information.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and Delivery
• Delivery address: we’ll ask you to enter this so we can, for instance, estimate Delivery before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, Delivery address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and Delivery addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and Delivery information.

Our team members have access to this information to help fulfill orders, process refunds and support you.